Our services
DISCOVER OUR NEW CUSTOMER EXPERIENCE (CX) CONSULTING SERVICE
We work with a data-driven approach in close collaboration with our clients to understand the company’s objectives, needs, customer expectations and their current CX and VoC strategy.
We collaborate on data collection and analysis to identify areas for improvement and develop a customized CX roadmap according to the business objectives.
ECONOMIC INDICATORS DASHBOARD
Recent economic data continue showing improvements in the island’s economy after the sharp disruption caused by the coronavirus lockdown.
The Nonfarm payroll employment reached 943,700 in March 2023.
The sectors that continue to increase are: recreation and accommodation; educational and health services; professional and business services; and construction.
The unemployment rate was 5.8%, holding steady from the previous month and year.
The inflation rate stood at 5.1% annually in March 2023.
Cement sales reached 1.5 million bags during February 2023.
During March 2023, 389 bankruptcies were reported.
Stay up to date on the latest indicators about employment, manufacturing activity, home sales, auto sales, among others
Puerto Rico Credit Union’s Dashboard
This dashboard is a tool that allows you to evaluate the prevailing market conditions for credit unions in Puerto Rico. It monitors the performance of key economic indicators that affect this industry, as well as its financial performance. In addition, it shows the geographic footprint of the market served by the cooperatives, with socioeconomic indicators.
You can navigate between the following sections:
• Economic environment
• Asset quality
• Financial performance dashboard
• Performance indicators (CAEL)
• Market area
36
YEARS OF EXPERIENCE
28
EXPERTS
3500
PROJECTS COMPLETED
BOARD OF DIRECTORS
José J. Villamil, B.Sc.
Economist
Founder and Chief Executive Officer
Graham Castillo Pagán, JD
Economist
President and Chief Operating Officer
Lcda. Anitza M. Cox, MEd.
Director
Social Analysis and Policy Division
